Privacy Policy | Terms and conditions

Privacy Policy | Terms and Conditions

Last Updated: February 23, 2026

At Reneau Property Management (RPM),  we value your privacy and are committed to protecting your personal  information. This policy explains how we handle your email and SMS data.

1. Information We Collect
We  collect your name, email address, phone number, and other relevant  details when you submit an application or request services through our  platform.

2. How We Use Your Information
We use your information strictly for the following purposes:

• Processing Applications: To evaluate and manage your service and housing or site rental requests.
• Service Coordination: To facilitate repairs and maintenance. For example, if an appliance requires service, we use your data to initiate the repair process.
• Communication: To send you important updates regarding your application or service status via email or SMS.

3. Information Sharing
We respect your data and follow strict sharing guidelines:

• No Sale of Data: We do not sell, rent, or lease your personal information to third parties for marketing or any other purposes.
• Repair Vendors: We only share your name and phone number with our trusted repair  vendors. This is done solely so they can contact you to coordinate a  convenient time for your repair (e.g., fixing a dishwasher).
• SMS Service Providers: We may share your data with our SMS gateway providers strictly to  deliver text messages to you. These providers are prohibited from using  your data for their own purposes.

4. Your Choices & Opt-Out

• SMS Messages: You can opt out of receiving text messages at any time by replying STOP to any message you receive from us.
• Transactional Emails: We do not offer email subscriptions or marketing newsletters. You will  only receive emails from us when necessary to process your application  or coordinate services you have requested. Because these messages are  essential to fulfilling our service to you, they do not include an  "unsubscribe" link.

5. Data Security
We  implement industry-standard security measures, including encryption and  restricted access, to protect your data from unauthorized access or  disclosure.

6. Contact Us
If you have questions about this policy or your data, please contact us at:

• Email: Office@rpm-access.com
• Phone: (281) 971-1032

TERMS AND CONDITIONS
By using our services or submitting an application, you agree to these Terms and Conditions.

SMS Consent: By providing your phone number, you agree to receive text messages from  Reneau Property Management regarding your application and service  updates. This includes two-way conversational messages. Message  frequency varies. Message and data rates may apply. Reply STOP to opt-out or HELP for assistance.